QuickBooks POS error 10060 happens when the network connection is not working or timed out. The users who use credit or debit card for transactions must need the proper and active network connection. There may be many more reasons that cause the QuickBooks POS error 10060. Here is the solution that you can do according to the problem you are suffering from.
Read More: QuickBooks Point of Sale Error 176121
🔰 Causes for Error Code 10060 of QuickBooks POS
QuickBooks POS Error Code 10060 mainly found due to the following reasons,
⏩ EFT server problem, issues in socket connection,
⏩ Connection block by security software, etc.
🔰 Solution to Fix The QuickBooks POS Error 10060
Various solutions are there that you can opt for according to the cause you are suffering from. Do follow the process accordingly to get resolve the error smoothly.
🔰 Solution 1- If the Network Connection is Blocked by the Security Software
1️⃣ Firstly, disable the security applications if you have installed any in your system
2️⃣ Try to do the transaction again
3️⃣ Now if error doesn’t appear then it is resolved
🔰 Solution 2- New Data File is Created
1️⃣ In the QuickBooks, go to the file menu option
2️⃣ In the file menu, click on the Company data
3️⃣ Then click on the New button
4️⃣ Do name it as test and also give the identity to the new data file
5️⃣ Go to the Edit menu and then click on the Preferences
6️⃣ Now select the company
7️⃣ Then select the option Merchant Service and then fill the details
8️⃣ After that click on the Save button
9️⃣ Go to the menu option Tools and then in drop-down option click on the User information
🔟 Do open the POS and then process the card again
🔰 Solution 3- Socket is Not Connected
1️⃣ You need to check the socket connection that it is done properly or not
2️⃣ Do check that the wires are properly tightened and if not then do it
3️⃣ Now check that its working or not
🔰 Solution 4- Use the System Where Credit Card is in Process in Case of Many Workstations
See Also: QuickBooks Error 1402
1️⃣ Click on the Edit menu and then select the option Preferences
2️⃣ Do choose the company and select the communication setup
3️⃣ Tick-mark the option “Use this system for all credit card and debit card transactions”
4️⃣ Save all the changes to proceed further
5️⃣ You need to close the Window in which you are working and then reopen the Point of Sale
6️⃣ Click on the Navigate Tools menu and then click on the User Information
7️⃣ Check and verify that the WS-EFT is under the workstation
8️⃣ If it is yes, then you can process the card.
🔰 How to Contact us?
Still, you need any other information or have any other issue related to the functional or technical error then contact the team immediately. You just need to contact the team via QuickBooks live chat or email them at firstname.lastname@example.org, or do a live chat with the experts. The team members are great and available all around the clock.
📯 Frequently Asked Questions 📯
☑ In your Windows system, go to the Taskbar
☑ Then go to the bottom right slide
☑ Click on the arrow sign that is pointing upwards
☑ Now, right-click on the firewall and select the Pause option
☑ It will pause the antivirus protection
☑ Perform same with the firewall
☑ After this, you have to check for the error.
☑ Go to the QuickBooks icon
☑ Then press and hold the Ctrl key on your keyboard
☑ While pressing the Ctrl key, double-click on the QuickBooks icon to open it
☑ You have to continue holding the ctrl key until it shows you No company open window.
Ans: Creating a new data file helps you to check that still you are facing issues or not. If yes then there are issues in opening or using a data file. If not then there is an issue with your previous data file. This way you get a new data file with a new location that can also fix the problem sometimes.