QuickBooks Point of Sale Printer Not Working

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QuickBooks is a well-known accounting software which is specially designed for small and large businesses around the world. It is very easy to use and anyone can start using efficiently this application. However, sometimes it may face some issues like other software.

The QuickBooks Point of Sale Printer Not Working is a very common issue today. QuickBooks POS printer issues can be extremely baffling.

The Printing Problems in QuickBooks POS May Happen if:

πŸ”Ή The printer isn’t compatible with the QuickBooks Desktop POS

πŸ”Ή Thermal paper isn’t accurately place into the printer

πŸ”Ή The printer isn’t interface to the PC

πŸ”Ή The printer isn’t properly configure on the QuickBooks POS preferences

πŸ”Ή The printer is in offline mode

πŸ”Ή You are trying to print the non-thermal tags

πŸ”Ή Damage or corruption into the installation of the printer driver

πŸ”Ή Several printers were sent with erroneous power supplies which didn’t supply adequate voltage to your printer

πŸ”Ή When your printer drives are corrupte or damaged

Time needed:Β 15 minutes.

Resolution of the QuickBooks Point of Sales Printer not working error

  1. Make sure your printer is switch on, the cables are accurately link, and the paper is accessible.

    πŸ’  Disconnect the cable and then reconnect it which is running right from your printer to your PC at both of the ends.
    πŸ’  Make sure that your printer is switch on and plugged in.
    πŸ’  Make sure that the paper is printing on the right side.
    πŸ’  Make sure the power supply is running 20 volts. Ideally, utilize the stock power supply.

  2. Configure your QuickBooks POS preferences

    πŸ’  Choose the File menu> go to the Preferences option> then open the Workstation.
    πŸ’  Choose the Documents and Printers function. Ensure that the printer is ideally select on your suitable line.
    πŸ’  Ensure that a suitable Template is select for the printer.
    πŸ’  Then, you need to click on the Save button.

  3. Ensure that your printer is online and your queue is empty

    πŸ’  Click on the Windows menu and then select the Control Panel button.
    πŸ’  Then, select the Devices and Printers option.
    πŸ’  Tap the Right-click on the printer which is unable to print. In case the Use Printer Online is accessible, then pick it to bring your printer back to online.

  4. Check the properties of your printer in order to make sure you have selected the right USB port

    πŸ’  Click on the Windows menu and open the Control Panel.
    πŸ’  Click on the Small icons from the column View by drop-down.
    πŸ’  Click on the Devices and Printers button.
    πŸ’  Tap the Right-click on the printer name and select the Printer properties.
    πŸ’  Click on the Ports option and then click on the right USB port for your printer. QuickBooks Point of Sales Printer Not Working In case you don’t know the one which is right, connect with your PC administrator right away.
    πŸ’  Click on the OK button.
    πŸ’  In case the USB is an unavailable port at the point interface the printer to a different USB port and then follow the procedure again.

In case no USB port is detecte while attempting every one of the ports on the PC, then one of the accompanying issues exists:
  • The USB cable is damage.
  • The PC may not be able to recognize the USB devices.

If you need professional assistance, contact our UsingPOS QuickBooks Point of Sale Solution team on live chat.

Receipt Printer Stopped Working in QuickBooks POS