How to Fix QuickBooks POS Error 181021

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QuickBooks Point of Sale is a merchandising solution introduced by Intuit for the small scale retail business. With QuickBooks POS, you can accept payments from your customers through cards and it also includes other features like inventory management, customer management, etc. It also provides supplementary hardware like bar-code scanners and receipt printers. Software and hardware makes our work easier and smoother but there are certain situations which lead to errors. One such error in QuickBooks POS Error 181021.

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Causes of QuickBooks POS Error 181021

While opening QuickBooks Point of sale company file or converting data, you may come across QuickBooks POS error 181021. You will see the following error message on your computer screen:

“QuickBooks POS Message: 181021 Problem could not open the QuickBooks Point of Sale data: [company name]. This could be caused by a non-unique company name on your network or because a firewall is blocking communication.”


“QuickBooks POS Message: 181021 “Problem could not create company: [Company Name].”

The causes responsible for this QuickBooks POS Error 181021 are:

  • You should log in to the system as the “Administrator”.
  • Issues regarding the company-data folder.
  • System’s firewall and other third-party software blocking your QuickBooks POS.
  • TCP/IP is damaged or disabled.

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The solution mentioned below is recommended by Intuit experts:


  • Restart your computer and log in to your system as an “Administrator”
  • To test the data problem, follow the steps below:
      • Select “File menu”.
      • Go to “Company data”.
      • Click on “New” option.
      • Rename this file as “test”.
  • Check for QuickBooks POS Error 181021 in the new created Test company file.
  • If the error does not occur in Test file, then open the original file directly:
      • Select “File menu”.
      • Go to “Company data”.
      • Click on “Open” option.
      • Click on “Alternate location” option and press “Browse”.
      • Browse to the following location in C: drive “C:Documents and SettingsAll UsersDocumentsIntuitQuickBooks Point of Sale 8.0Data[your company name].”

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Note: If you are using Windows vista, then go to the file location, “C:UsersPublicDocumentsIntuitQuickBooks Point of Sale 8.0Data[your company name].”

  • Click on the file named “qbpos.db” from the above file location.
  • Click on “Open”.
  • Go to “OK” option.
  • Rename the company-file and Click on “OK” option again.

You can easily rectify your QuickBooks POS error 181021 by following the solution mention above in this article. If you want make enquiries about the POS software or QuickBooks, then you can get in touch with the QuickBooks Point of Sale Support”. They are QB consultant who provides support to the millions of users worldwide. They have an exceptional team of QuickBooks professional who are certified from intuit and have experience in resolving QuickBooks issues. If you want to contact them, then you should call on their 24*7 Toll-Free Phone number /.